Bella Vista NSW 2153

1800 020 389

hello@whssystems.com.au

FAQS

How much does the system cost?

 

Our pricing is tailored to the specific size and structure of your organization, including your total count of employees and contractors. This ensures you receive a solution that fits your business needs without paying for unnecessary overheads.

 

To view our pricing structure or to request a tailored formal proposal for your business, please visit our Pricing Page.

 

Alternatively, you can Talk to Us directly to discuss your requirements:

 

 

 

What are the terms of payment?

 

Terms of payment are standard annual subscription prices.

 

Other payment options are subject to discussion and approval and may incur additional fees.

 

 

 

What is the signing up process?

 

After a system demonstration meeting, we will provide a Service Supply Package including:

 

  • Price Quotation
  • Our Client Service Level Agreement (CSLA)
  • Information on implementation

 

Once the Price Quotation and CSLA have been signed and returned to us, we will issue you your first years invoice and provide you with a Starter Kit in an excel spreadsheet as a guideline to assist you with the implementation process.

 

 

Can more than one person use the system at a time?

 

Yes. You can have as many users as you like logged into the system at any one time.

 

 

Can I use Online WHS Systems anywhere?

 

Online WHS Systems is a cloud-based system which can be accessed on almost any device with an internet connection. You also get access to our Offline App which is available for Free from your App Store.

 

Where is my data stored and is it secure?

 

Location: Sydney, Australia

 

Our hosting provider was founded on the understanding Australia required a world-class web hosting facility specifically designed to meet the needs of business owners. All data is hosted on advanced web hosting infrastructure typically designed for multi-million dollar websites, but made available in a VPS Cloud environment.

 

World Class Data Centre

 

 

Online WHS Systems meet the Commonwealth ICT security requirements. Online WHS is on an ISO 27001 accredited Australian Tier III data centre with managed service solution provider Veeps. Veeps is an “All of Government” hosting provider, servicing brands such as Telstra, Commsec, Macquarie Bank, National Gallery, Victoria Police, Magellan Group, Hyundai, TAFE QLD, Chartered Accountants AU and NZ, Charles Sturt, Monash and Federation Universities.

 

Veeps monitors and assesses the performance, security, backups, disaster recovery and monitoring of the system to “A” grade standard.

 

Online WHS has:

  • 99.5% service level for site availability
  • Daily backups of key configuration files, website code and databases
  • Daily offsite backup to alternate Australian Data Centre
  • 24/7 Monitoring of key system metrics such as CPU usage, system load, memory and disk utilisation.
  • SSL implementation management and renewal

 

All services and data are held in Australia for Australian clients.

 

Hosting Costs

 

All hosting costs are included in the annual licensing fees.

 

 

What are my obligations to WHS?

 

Safety legislation states that:

 

A Person Conducting a Business Undertaking must meet its obligations, so far as is reasonably practicable, to provide a safe and healthy workplace for workers or other persons by ensuring:

  • Safe systems of work
  • A safe work environment
  • Accommodation for workers, if provided, is appropriate
  • Safe use of plant, structures and substances
  • Facilities for the welfare of workers are adequate
  • Notification and recording of workplace incidents
  • Adequate information, training, instruction and supervision is given
  • Compliance with the requirements under the work health and safety regulation
  • Effective systems are in place for monitoring the health of workers and workplace conditions.
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